Icare gifts customer service password#

Click ‘forgot my password’ and enter in your email address.Ģ)You will receive an email to reset your password within 30 minutes. You can also track the status of your order by clicking on the link in the confirmation email OR by going to the order status section of the website and entering in your order number and email.ġ) Click the login button on the top right hand side. It may take up to 30 minutes to receive this email. It may take up to 30 minutes for your order to process after the button is clicked.ġ0) You will receive a confirmation email of your order. Please do not click this button more than once to ensure you card is not charged more than once. If all information is accurate, select ‘add to cart.’ĥ) On the upper right hand side of the screen, you will see the bag you have just added to your cart.Ħ) Click ‘proceed to checkout’ to enter in your payment information.ħ) Please enter in your credit card and billing information and click ‘Next’ at the bottom of the screenĨ) Review the Terms and Conditions and check off the button.ĩ)Click ‘Submit My Order’ to complete your purchase. Select the quantity and gift message you would like to offer. Click the search buttonģ) Select the appropriate inmate by clicking the ‘Select and Add’ button that appears next to the inmate name.Ĥ) The inmate name you selected will appear on the page. To perform a search, you must enter at least 3 characters to perform a name search. Click ‘Activate Account’Ħ) Select ‘Go to Homepage’ and begin shoppingġ) If you are already logged in, please go to the home page and select your category you would like to shop fromĢ) Click on the ‘Find an Inmate’ button and enter the first or last name or inmate number. If you do not receive the activation email in your Inbox within this time period, please check all Spam and Junk folders.Ĥ) Please confirm your email by clicking on the activation link in the emailĥ) This link will prompt you to sign in using the email and password combination you have created. Click the ‘Login’ button in the upper right hand corner.Ģ) Select ‘Create Account’ on the right hand side of the page.ģ) You will receive an email to activate your account within 30 minutes. If this is your first time on the new website, you will need to create a new account.ġ) Click on the iCare link above. Please keep in mind your email address and password combination from the old iCare website will no longer be active. If an inmate is released prior to receipt of the iCare package, a refund will be issued. That would be the following Tuesday week later. For example: If a facilities delivery day is Tuesday and a delivery is placed the day after the facilities normal delivery day the order will be delivered the next available delivery day. Some Facilities allow multiple delivery’s during a given time period and others allow only once a week delivery. Due to different schedules at different Correctional Facilities, delivery times can be affected. Once you have your Order Confirmation Number, you will take it to a convenient Cash Express location ( ) to complete the payment with Cash.We make every attempt to deliver your order on the next scheduled delivery day according to the facilities permitted delivery times. After you have set up your account, the payment order process is the same as paying online with a credit or debit card, but you will select Walk-In Retail as the way to complete the order. WALK-IN RETAIL: To make a payment in Cash at a local retail store, you will need to first set up an account online at or call a TouchPay Representative at (866) 204-1603. MasterCard and Visa Credit and Debit Cards are accepted. You will have to put in the Inmate ID Number in order to make a deposit. You will need to know the state and the name of the facility (SCORE Jail). ONLINE: Go to and select Make a Deposit Now! Set up your account and then follow the prompts to make your deposit. You will need to know the inmate’s name and Inmate ID Number. You will need to establish an account first online at Then you will just follow the simple prompts. TOLLFREE PHONE: Call 1-86 to make a payment with MasterCard or Visa Debit or Credit Cards.

LOBBY KIOSK: TouchPay Lobby Kiosks are located in the jail lobby at 20817 17th Avenue South, Des Moines, WA 98198 and accept payments in Cash or with MasterCard or Visa Debit or Credit Cards. For your convenience, these commissary deposits can be made several ways: Facility #: 298198 With these funds inmates can buy extra hygiene products and food and snacks through the jail commissary. Friends and Family can put money into an inmate’s trust account to purchase commissary items using automated payment services provided by TouchPay.